What’s Your Mission?
Get a game plan so you know where you’re going From Dave Ramsey’s Website
What’s the big deal about a mission statement? You see them on walls in company lobby areas and inside promotional brochures. But do they really mean anything? Do people actually care about mission statements?
Well…yeah. Just ask Dave Ramsey. Along with lead counselor Russ Carroll, Dave drafted his company’s mission statement nearly two decades ago. This one sentence drives everything his organization does. The statement is simple and straightforward:
We provide biblically based, common-sense education and empowerment which gives HOPE to everyone from the financially secure to the financially distressed.
Dave’s mission statement gives a quick summary of exactly what you can expect from his company. Every word is intentional. The sentence has no unneeded words, no tacked-on principles. It is clear and concise.
Every organization needs a mission statement. It’s the driving force of the company, not just a brochure-filler. It says exactly who the company is—and who they are not.
If the goal of a project doesn’t fit within the confines of their statement, then the organization shouldn’t follow through with it. Something may be a cool idea, but that doesn’t mean you need to bring it into the company. Follow your strengths and “dance with the one who brought you.”
Dave says that a good mission statement becomes an out-of-bounds marker for your ideas. If your company builds lawn mowers, then is interior design really a good thought? Be real with yourself. Examine why you started the business, and don’t set yourself up for failure.
Organizations fail because they lack clear goals and focus. They run down too many rabbit trails and lose sight of how they became successful in the first place. In other words, they ignore their mission statement. But any long-term successful organization will have a rock-solid vision—clearly spelled out in the mission statement.
Not only that, but each team member should have their own personal mission statement that guides them. When companies bring the right people on board, the goals of each team member should naturally flow into the goals of the organization as a whole.
That’s the type of unity that helps organizations succeed. And it can only come when everyone on the team knows which direction the train is moving and why it is moving there. That stems from leadership and the mission statement.
If your organization is struggling with its direction, re-examine your mission statement. And if you have never written or verbalized one, then what are you waiting for?
Learn more from Dave about growing your business out of your mission statement at one of his business conferences.
Find Your Passion!
By David Reed
Customer Service Comes Naturally When You Love What You Do!
Have you ever come across someone who obviously loves what he or she does? I had that experience a few weeks ago. I was in Lake Havasu, Arizona, with a client and we decided to go to dinner at a popular local steak house. The restaurant is called Shugrue’s and it is located by the historic London Bridge. My client, Matt, had been to the restaurant many times and was greeted by the manager. Matt asked if “Tino” had an available table.
“Tino,” actually Vel Tino, is a waiter at the restaurant. He has been at Shugrue’s for six years and I have had the privilege of being served by Tino on several occasions. You can tell from the moment Tino arrives at your table that he loves what he does. He has a great smile and a very engaging personality. Tino took the time to meet everyone at our table and gave great descriptions of the specials and other menu items.
Tino checked back with us to make sure everything was to our liking. He finished the evening by cooking bananas foster tableside. (He put on such a show that several other tables around us placed their order for the same dessert.)
I was so impressed that I wanted to find out more about Tino. He has been in the hospitality industry for 18 years and truly understands the importance of providing world class service.
The food was great, and so was the atmosphere, but what made the evening was the service provided by Tino.
It is easy to provide great service when you love what you are doing.
LIFE IS SHORT!
How many years have you spent working for a company or in a role that was unfulfilling? One thing I have realized over the past few years is how fast the years go by. (This hits home when you cross that mark of being statistically past the half way mark of your time on earth!)
I am not suggesting that every day will be a party. Most jobs will have up and down cycles when you really enjoy what you are doing and then the next month you are looking for any way out. What I am saying is that you should look for ways to make the best out of every situation. Following are a few ideas that may help you start enjoying your work a little more.
1. Focus on Relationships. Most businesses have a product or service that they are selling. The temptation is to concentrate on only the financial side of the business and overlook the people aspect of your work. Don’t get me wrong: returning a profit or being a good steward of your resources is critical for long-term success, but it is not the total picture. Remember that your customers and co-workers are people with their own issues and needs.
2. Serve Others. Remember that the highest calling is to serve others. This could be a person who reports to you in the organization, a client, or a team member with whom you share responsibility for accomplishing a task. Life is not all about you!
3. Have Fun! Search for the positive aspects of your job. Don’t take yourself too seriously. Do your best with the abilities you have been given, but work is not the ultimate reason why we are here on this earth.
4. Manage your Time Wisely. A large portion of the stress associated with work comes when we get behind on our projects and have to work extended hours to meet a deadline. Get a jump on your assignments and allow for the unexpected.
There are estimates that almost 50% of the employed workforce is unhappy in their current job. Even if you have a job that is not exciting or challenging, do your best to enjoy each day!
If you have the chance to find a job that aligns with your passion in life, go for it!
In life you can expect what you give!
If you do what you’ve always done,
you’ll get what you’ve always gotten. Tony Robbins
Visit my Lightyear Wireless website: http://bc.deck.lightyearwireless.com